Helpdesk Administrator

Help Desk Administrator – Huntingdon - Temp to Perm (Immediate Start) Location: Huntingdon Hourly Pay Rate: £18.26p/h Via Umbrella Hours of Work: Monday - Friday 8am-5pm A World Leading Service provider who operates on an international scale is looking for a Help Desk based in Huntingdon area working for a large corporate building. This role is with the hours of Mon-Fri 8am-5pm so the successful candidate will have to be available immediately and must have experience in working on the helpdesk before using CAFM System and dealt with PPM.. Key responsibilities: * Handling telephone and email queries from clients and engineers on outstanding and ongoing work orders. * Raising jobs and closing jobs on the CAFM system * Contacting other branch members with regard to queries on purchase orders, thresholds and call-out responses. * Recording reactive maintenance calls onto a computerised system.. * Cover Holiday/Sickness for colleagues * Assist other team members when required. * Ensure accurate and timely allocation of work requests from clients to meet service level agreements. * Processing invoices and raising purchase orders. * Working to tight deadlines and targets provided my management in accordance with contract requirements. Key Requirements: * Must have FM and Helpdesk experience * Strong organisation skills. * Can work well in a large team and can also Multi-task * Previous experience in client facing role * Confident with numbers as you will be prepping and carrying out the billing on a weekly and monthly basis to the client. * Experience in accounting or finance will be an advantage. * Confident with Excel * Must be able to demonstrate a strong sense of customer focus * Self-motivated and systematic. * Results/task orientated attention to detail and accuracy. * Excellent time management and organisation skills. If this role would be of any interest then please do apply for the role below